常见问题
What do I need to create an account?
Only your name and email address. To complete an order we'll need to ask for your billing address.
How soon are games delivered?
As soon as your order is completed, your games will be accessible from your account. No delay at all!
What will show-up on my credit card account?
Your account will be charged under the name "JAST USA" on your billing statement.
Help!!! I've lost my password!
No problem. Go here to reset your password.
Why are your games so awesome?
Because we like awesome games... and boobies.
There is a problem with my game. What should I do?
Please click the "Contact Us" link below and talk to our support team.
Why does the price change when I get to the checkout?
That's our regional pricing system at work. The site thinks you're in one country, either due to a VPN or an annoying bug, while your billing address is in another, so it's switching from the pricing for the country it thinks you're in to the pricing of the country where your billing address is when you go to check out.
Do you sell physical games?
No. We are a digital game storefront. We do not ship physical goods.
My card got charged many times and I didn't get my game. What gives?
Is it a debit card? I bet it's a debit card. A lot of banks immediately put purchasing holds on debit card purchases, even before the transaction clears. Your bank will put a hold on the card immediately, but then may decline the transaction for the Address Verification System mismatch. It can take a few days before they automatically lift it, and the money never actually got to us. Sometimes calling your bank can fix it faster.